Terms & Conditions
Effective date: August 17, 2026
These Terms & Conditions (the "Terms") govern your use of the FreshMemo app (the "Application"), provided by TINGQIANG TUO (the "Service Provider"). By downloading or using the Application, you agree to these Terms. If you do not agree, do not use the Application.
License and Permitted Use
The Service Provider grants you a limited, personal, non-exclusive, non-transferable, and revocable license to use the Application for its intended purpose on Apple devices that you own or control, subject to these Terms and any applicable Apple terms.
You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, attempt to extract the source code of, or create derivative works from the Application, except where applicable law expressly permits such activity. All intellectual property rights in the Application remain with the Service Provider or the applicable rights holder.
Your Data and Privacy
FreshMemo stores your item records and saved photos on your devices and, if you enable iCloud, in your private iCloud account. The Service Provider does not operate servers that store this content and cannot access your private iCloud data.
Your use of the Application is also governed by the Privacy Policy, which explains the limited processing used for AI-powered recognition and how support communications are handled.
AI-Powered Recognition
When you use photo recognition, the Application extracts text from the image locally on your device. The original image is not sent to the AI service. Only the extracted text is transmitted to an AI processing service to identify item information such as the item name, dates, and category.
AI-generated and text-recognition results may be incomplete, inaccurate, or outdated. You are responsible for reviewing and correcting all item information, dates, categories, and reminder settings before relying on them. FreshMemo is an organizational tool and must not be used as the sole basis for determining whether food, medicine, skincare products, or other items are safe or suitable to use.
Purchases and Subscriptions
Some features may be offered through one-time in-app purchases or auto-renewable subscriptions processed by Apple. The product type, subscription period, price, and any trial terms will be displayed before you confirm a purchase.
Payment is charged to your Apple Account. Auto-renewable subscriptions continue until canceled and are billed by Apple according to the terms shown at purchase. You can manage or cancel subscriptions in your Apple Account settings. Deleting the Application does not cancel an active subscription. Refund requests are handled by Apple under its applicable policies.
Your Responsibilities
You are responsible for:
- reviewing information produced by photo recognition and AI;
- keeping your device and Apple Account secure;
- maintaining any internet connection required for online features;
- using the Application in compliance with applicable laws and these Terms; and
- backing up or exporting information when appropriate.
Third-Party Services
The Application relies on services provided by Apple, including the App Store and optional iCloud synchronization, and on an AI processing service for the recognition feature. Your use of those services may also be subject to their respective terms. The Service Provider is not responsible for interruptions, changes, or restrictions imposed by third-party services.
Availability and Updates
The Service Provider may modify, update, suspend, or discontinue features of the Application. Updates may be required to continue using the Application, and compatibility with every device or operating system version is not guaranteed. The Service Provider will clearly communicate any new charge before you are required to pay it.
Disclaimer
The Application is provided on an "AS IS" and "AS AVAILABLE" basis to the extent permitted by law. The Service Provider does not guarantee that the Application will be uninterrupted or error-free, that reminders will always be delivered, or that recognized item information will always be accurate. Device settings, notification permissions, network availability, system behavior, and third-party services may affect the Application.
Limitation of Liability
To the maximum extent permitted by applicable law, the Service Provider will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss resulting from inaccurate recognized information, missed notifications, unavailable services, or loss of locally stored data. Nothing in these Terms excludes liability that cannot legally be excluded.
Termination
You may stop using the Application at any time. The Service Provider may terminate or suspend your right to use the Application if you materially violate these Terms. Upon termination, the license granted under these Terms ends, but provisions that by their nature should survive will remain in effect.
Changes to These Terms and Conditions
These Terms may be updated when the Application's features, services, or legal requirements change. The effective date at the top of this page will be updated when changes are made. Your continued use of the Application after updated Terms take effect constitutes acceptance of those changes to the extent permitted by law.
Contact Us
If you have questions about these Terms, contact the Service Provider at [email protected].